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UpdatedNovember 21, 2021

Table of Contents

Radarr Help and Support

Getting Started

12

Complete guide to Social Token Authentication for Facebook & Instagram
Disconnect Social Token
Facebook Token Authentication
How can I translate posts in a different language?
How do I create effective Booleans/Queries? Can I see some examples?
How to create Query
How to run a search on Radarr
Instagram Token Authentication
Select or Change Modules in Radarr Platform
Some Important Terms!
What are Dashboards?
What are operators and which ones can I use on Radarr?

Getting Familiar With The Interface

36

Ability to Filter Reels in Listening Module
Complete guide to Social Token Authentication for Facebook & Instagram
Difference between earned and owned mentions tracking
Disconnect Social Token
How can I translate posts in a different language?
How to block posts from specific users, pages or sources?
How to Change Default View of a Chart?
How to Clone a Chart?
How to Clone the Dashboard?
How to create a Dashboard
How to create Query
How to Rename a Chart?
How to run a search on Radarr
How to Share a Dashboard with a Company?
How to Share a Dashboard with the Team?
Image Analytics
Instagram Token Authentication
Select or Change Modules in Radarr Platform
Under "Share Of Voice", what does the General Trends refer to? Why can't I view the conversation for General Trends?
What are 'Action Buttons'?
What are 'Collections'?
What are chart level filters? How to use it?
What are Dashboards?
What are Facebook Comments and How To Locate Them & Fetch Full Comments For Posts?
What are operators and which ones can I use on Radarr?
What are the Filters all about?
What is "Audience Insights Dashboard"
What is "Basic Dashboard"?
What is "Competitor Intelligence Dashboard"
What is "Crisis Management Dashboard"
What is "Influencer Dashboard"
What is Historic Data? What is On-Demand Data and what can I do with it?
What is the "Conversations" Feed/Section all about?
What is the Trends Section about? What can I use it for?
Where do I find the alerts or reports?
Where do I monitor the progress of my file download requests

Tips & Best Practices

2

How do I create effective Booleans/Queries? Can I see some examples?
Some Important Terms!

Data Tracking & Setup

14

Complete guide to Social Token Authentication for Facebook & Instagram
Difference between earned and owned mentions tracking
Facebook Token Authentication
How do I create effective Booleans/Queries? Can I see some examples?
How do I Setup a New Topic for Tracking
How do I Track Accounts or Specific Online Pages?
How do I Track all Posts from a Page?
Instagram Token Authentication
What are chart level filters? How to use it?
What are operators and which ones can I use on Radarr?
What are Topics? What are Sub-Topics?
What is Historic Data? What is On-Demand Data and what can I do with it?
What is the Difference between Data pull and Display?
What is the Query Builder?

Data Coverage

6

Does Radarr track private social data? What data is tracked?
What are the top media publications Radarr covers?
What does offline news refer to?
What is LexisNexis Integration all about?
What languages does Radarr support?
Where and how do I report a bug or issue?

Alerts & Reports

11

Can I get alerts via WhatsApp/Messaging?
Can I Schedule Alerts?
Can I Schedule Reports?
Can someone Who does not have access to Radarr, get Reports or Alerts?
How can I design/choose the Layout of my Report ? Custom Reports?
How do I set up an Automated Alert?
How do I Setup Automated Reports ?
Translate Feature – Alerts
What are the kinds of alerts available ?
What are the Kinds of Reports Available?
What is the Maximum number of Recipients I can add to each Alert or Report?

Login and User Management

8

How and Where can I change or Reset my Password?
How and where do I define my Account timezone? What is its significance?
How do I add and remove users?
How do I create and edit User Teams?
How do I edit/modify/setup my Account/Profile details on Radarr ?
What's the difference between the 2 user types - "User" and "Admin"?
Why do I see Deleted/Deactivated/Removed users in the User List?
Why do we need User Teams?

Customization

1

What are the My Dashboards, Favourite & Shared Dashboards about? How can I set these up?

Accounts & Invoicing

5

How can I contact my Account Manager?
How is Data Usage Calculated? Where do I locate details of my Data Usage?
How often will I be invoiced?
How will I know if my data usage will exceed the threshold
Why has my account been put on hold?

API & Integrations

1

Do you have API's?

Metrics & Analytics

10

Comprehensive Media monitoring and Analysis
How can I Identify Conversation Themes?
How do you read the Leaderboard? What does each tier of the rainbow-like visualisation stand for ?
How do you read the Leaderboard? What does each tier of the rainbow-like visualization stand for ?
How is sentiment calculated or allocated? Can it be overridden?
Page Analytics Module and Insights
What does Impact Score or Impact mean? How is it calculated?
What is Estimated Reach and how is it calculated ?
What is the "Analytics" Section all about?
What is Traction and how is it calculated ?

Spam & Data Optimization

2

How do I Delete or Mark Content as Irrelevant?
How to block posts from specific users, pages or sources?

Social Media Response

1

Replying to Facebook DMs in Social Media Response

Module

5

Listening Module: Importance & Working
Page Analytics Module and Insights
Response Module: Best Practices & Strategies
Select or Change Modules in Radarr Platform
What are the different Modules in Radarr

Page Analytics

8

Competitive Analysis on Social Media in Radarr
Facebook Insights - Charts & Metrics Explained
How to find your Facebook Insights in Radarr
Instagram Insights
LinkedIn Insights
LinkedIn Insights - Charts & Metrics Explained
TikTok Insights
Twitter Insights

Response Module - SMR

8

How to use Canned Response in SMR
Managing your SMR - Social Media Response
Setting TAGS in SMR - Social Media Response
SMR - Social Media Response in Radarr
SMR : Facebook Authentication Process
SMR Analytics in Social Media Response
SMR: Twitter Authentication Process
Uploading Media from Salesforce to Radarr Social Media Response Module

Publishing Module

7

Connect social network in Publishing Module
Create and schedule a post in Publishing Module
Create or schedule a reel in Publishing Module
Manage Asset Library in Publishing Module
Select Profiles in SMP Dashboard
SMP Dashboard in Social Media Publishing
What is Social Media Publishing & how its done?

Categories

Getting Started

12
Getting Familiar With The Interface

36
Tips & Best Practices

2
Data Tracking & Setup

14
Data Coverage

6
Alerts & Reports

11
Login and User Management

8
Customization

1
Accounts & Invoicing

5
API & Integrations

1
Metrics & Analytics

10
Spam & Data Optimization

2
Social Media Response

1
Module

5
Page Analytics

8
Response Module - SMR

8
Publishing Module

7

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