Getting Started

12

• Complete guide to Social Token Authentication for Facebook & Instagram
• Disconnect Social Token
• Facebook Token Authentication
• How can I translate posts in a different language?
• How do I create effective Booleans/Queries? Can I see some examples?
• How to create Query
• How to run a search on Radarr
• Instagram Token Authentication
• Select or Change Modules in Radarr Platform
• Some Important Terms!
• What are Dashboards?
• What are operators and which ones can I use on Radarr?

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Getting Familiar With The Interface

37

• Ability to Filter Reels in Listening Module
• Complete guide to Social Token Authentication for Facebook & Instagram
• Data Usage for top booleans & queries
• Difference between earned and owned mentions tracking
• Disconnect Social Token
• How can I translate posts in a different language?
• How to block posts from specific users, pages or sources?
• How to Change Default View of a Chart?
• How to Clone a Chart?
• How to Clone the Dashboard?
• How to create a Dashboard
• How to create Query
• How to Rename a Chart?
• How to run a search on Radarr
• How to Share a Dashboard with a Company?
• How to Share a Dashboard with the Team?
• Image Analytics
• Instagram Token Authentication
• Select or Change Modules in Radarr Platform
• Under "Share Of Voice", what does the General Trends refer to? Why can't I view the conversation for General Trends?
• What are 'Action Buttons'?
• What are 'Collections'?
• What are chart level filters? How to use it?
• What are Dashboards?
• What are Facebook Comments and How To Locate Them & Fetch Full Comments For Posts?
• What are operators and which ones can I use on Radarr?
• What are the Filters all about?
• What is "Audience Insights Dashboard"
• What is "Basic Dashboard"?
• What is "Competitor Intelligence Dashboard"
• What is "Crisis Management Dashboard"
• What is "Influencer Dashboard"
• What is Historic Data? What is On-Demand Data and what can I do with it?
• What is the "Conversations" Feed/Section all about?
• What is the Trends Section about? What can I use it for?
• Where do I find the alerts or reports?
• Where do I monitor the progress of my file download requests

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Tips & Best Practices

2

• How do I create effective Booleans/Queries? Can I see some examples?
• Some Important Terms!

Data Tracking & Setup

16

• Complete guide to Social Token Authentication for Facebook & Instagram
• Data Usage for top booleans & queries
• Difference between earned and owned mentions tracking
• Differences between Page views, reach, and impressions
• Facebook Token Authentication
• How do I create effective Booleans/Queries? Can I see some examples?
• How do I Setup a New Topic for Tracking
• How do I Track Accounts or Specific Online Pages?
• How do I Track all Posts from a Page?
• Instagram Token Authentication
• What are chart level filters? How to use it?
• What are operators and which ones can I use on Radarr?
• What are Topics? What are Sub-Topics?
• What is Historic Data? What is On-Demand Data and what can I do with it?
• What is the Difference between Full data and Sample data?
• What is the Query Builder?

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Data Coverage

8

• Data Usage for top booleans & queries
• Differences between Page views, reach, and impressions
• Does Radarr track private social data? What data is tracked?
• What are the top media publications Radarr covers?
• What does offline news refer to?
• What is LexisNexis Integration all about?
• What languages does Radarr support?
• Where and how do I report a bug or issue?

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Alerts & Reports

11

• Can I get alerts via WhatsApp/Messaging?
• Can I Schedule Alerts?
• Can I Schedule Reports?
• Can someone Who does not have access to Radarr, get Reports or Alerts?
• How can I design/choose the Layout of my Report ? Custom Reports?
• How do I set up an Automated Alert?
• How do I Setup Automated Reports ?
• Translate Feature – Alerts
• What are the kinds of alerts available ?
• What are the Kinds of Reports Available?
• What is the Maximum number of Recipients I can add to each Alert or Report?

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Login and User Management

9

• How and Where can I change or Reset my Password?
• How and where do I define my Account timezone? What is its significance?
• How do I add and remove users?
• How do I create and edit User Teams?
• How do I edit/modify/setup my Account/Profile details on Radarr ?
• Subscription Cancellation
• What's the difference between the 2 user types - "User" and "Admin"?
• Why do I see Deleted/Deactivated/Removed users in the User List?
• Why do we need User Teams?

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Customization

1

• What are the My Dashboards, Favourite & Shared Dashboards about? How can I set these up?

Accounts & Invoicing

5

• How can I contact my Account Manager?
• How is Data Usage Calculated? Where do I locate details of my Data Usage?
• How often will I be invoiced?
• How will I know if my data usage will exceed the threshold
• Why has my account been put on hold?

API & Integrations

1

• Do you have API's?

Metrics & Analytics

11

• Comprehensive Media monitoring and Analysis 
• Differences between Page views, reach, and impressions
• How can I Identify Conversation Themes?
• How do you read the Leaderboard? What does each tier of the rainbow-like visualisation stand for ?
• How do you read the Leaderboard? What does each tier of the rainbow-like visualization stand for ?
• How is sentiment calculated or allocated? Can it be overridden?
• Page Analytics Module and Insights
• What does Impact Score or Impact mean? How is it calculated?
• What is Estimated Reach and how is it calculated ?
• What is the "Analytics" Section all about?
• What is Traction and how is it calculated ?

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Spam & Data Optimization

2

• How do I Delete or Mark Content as Irrelevant?
• How to block posts from specific users, pages or sources?

Module

5

• Listening Module: Importance & Working
• Page Analytics Module and Insights
• Response Module: Best Practices & Strategies
• Select or Change Modules in Radarr Platform
• What are the different Modules in Radarr

Page Analytics

8

• Competitive Analysis on Social Media in Radarr
• Facebook Insights - Charts & Metrics Explained
• How to find your Facebook Insights in Radarr
• Instagram Insights
• LinkedIn Insights
• LinkedIn Insights - Charts & Metrics Explained
• TikTok Insights
• Twitter Insights

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Response Module - SMR

13

• How to integrate a Google Play Store account
• How to use Canned Response in SMR
• Managing your SMR - Social Media Response
• Replying to Facebook DMs policies
• Setting TAGS in SMR - Social Media Response
• SMR - Social Media Response in Radarr
• SMR : Facebook Authentication Process
• SMR Analytics in Social Media Response
• SMR Media support and limitations
• SMR: Google Play Store Authentication Process
• SMR: Twitter Authentication Process
• Survey Feature in Social Media Response
• Uploading Media from Salesforce to Radarr Social Media Response Module

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Publishing Module

7

• Connect social network in Publishing Module
• Create and schedule a post in Publishing Module
• Create or schedule a reel in Publishing Module
• Manage Asset Library in Publishing Module
• Select Profiles in SMP Dashboard
• SMP Dashboard in Social Media Publishing
• What is Social Media Publishing & how its done?

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Support

1

• Radarr Application Support