Radarr Help and Support
Change handle and reply to comments in SMR
Table of Contents
- There will be an option for agents to change the handle and reply to the public comments.
- All the list of pages in that company will be shown and agents can select the page and reply from it.
- The page list will be based on the platform the incoming message is for.
- This is applicable only for public comments and not for private messages.
- When the reply type is selected as a comment then there will be a new option next to message type to select the handle from where they want the reply to be sent from.
- By default the page is the one for which the comment is received.
- There will be an indication in the outgoing message from which page the reply was sent from.
- This is available for Facebook, Twitter and LinkedIn platforms.