How do I add the due date to the tickets in the Response module?

Each ticket in SMR will have an option to add the Due Date.

Click on the Calendar icon to set a Due Date.

The agents can set the due date they think they should be resolving the ticket.

Managers can also add the Due date to the ticket.

When a due date is added, we will display who added the due date in `History`

If someone updates the due date that information will also be displayed in the `History`

If the due date is removed the information will be displayed  in `History`

Managers can download the due date from `Download icon`