Download messages from SMR
Radarr now helps you to download all the ticket information into a file from the Response module.
Please follow the steps below to learn how to download the ticket information from Response.
Step 1 – Navigate to SMR Inbox and click on the download icon at the top of the screen.
![](https://support9.radarr.com/wp-content/uploads/2023/07/1-1-1024x506.png)
Step 2 – You will receive a pop-up asking for the fields required in the download file. All the fields will be selected by default.
![](https://support9.radarr.com/wp-content/uploads/2023/07/2-1-1024x508.png)
Step 3 – A successful message will appear saying you have downloaded the file, and you will receive the link to download the file through your email.
![](https://support9.radarr.com/wp-content/uploads/2023/07/3-1-1024x507.png)
4. You can either download the file from the link received or download the file from the Downloads section under the “Listening” module
![](https://support9.radarr.com/wp-content/uploads/2023/07/4-1-1024x505.png)